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Contact & Support
Reach our team via live chat, WhatsApp, or the support form below. We respond within 2 hours during business hours.
Get in Touch
WhatsApp Support
Chat with our team on WhatsApp. Fastest response for urgent issues.
+968 9000 0000
Live Chat
OnlineChat with a support agent in real time. Available 8am–10pm GST.
Email Support
For non-urgent inquiries. We respond within 24 hours.
support@kraftsouq.com
Help Center
Browse our knowledge base for answers to common questions about bookings, payments, and disputes.
Support Hours
Sunday – Thursday8:00 AM – 10:00 PM
Friday2:00 PM – 10:00 PM
Saturday9:00 AM – 9:00 PM
All times in Gulf Standard Time (GST)